Privacy Policy
Last Updated: 13 January 2026
Velorb (a brand of Venura Innovations Pvt Ltd) is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy complies with the Information Technology Act, 2000 (India), General Data Protection Regulation (GDPR), and other applicable data protection laws.
By using our website or services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website or services.
Information We Collect
- •Personal identification information (Name, email address, phone number, company name)
- •Business information (Company size, industry, project requirements)
- •Technical information (IP address, browser type, device information)
- •Usage data (How you interact with our website and services)
- •Communication data (Your correspondence with us via email, phone, or contact forms)
How We Use Your Information
- •To provide and maintain our IT services
- •To notify you about changes to our services
- •To provide customer support and respond to inquiries
- •To analyze usage patterns and improve our website and services
- •To send marketing communications (with your consent)
- •To comply with legal obligations and prevent fraud
Data Security
- •We implement industry-standard security measures including SSL/TLS encryption
- •Regular security audits and vulnerability assessments
- •Access controls and authentication mechanisms
- •Secure data storage with backup and disaster recovery
- •Employee training on data protection and confidentiality
- •Compliance with ISO 27001 security standards
Data Retention
- •We retain your personal information only for as long as necessary for the purposes outlined in this policy
- •Business records: Retained for 7 years as per Indian tax laws
- •Marketing data: Retained until you opt-out or request deletion
- •Technical logs: Retained for 90 days for security purposes
- •You may request deletion of your data at any time
International Data Transfers
- •Your data may be transferred and processed in countries outside of India
- •We ensure adequate safeguards are in place for international transfers
- •Compliance with GDPR for European clients
- •Standard Contractual Clauses (SCCs) for data transfers
- •Data localization compliance where required by local laws
Your Rights
- •Right to access your personal information
- •Right to correct inaccurate or incomplete data
- •Right to request deletion of your data
- •Right to object to processing of your data
- •Right to data portability
- •Right to withdraw consent at any time
- •Right to lodge a complaint with supervisory authorities
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Types of cookies we use: Essential cookies (required for website functionality), Analytics cookies (to understand user behavior), and Marketing cookies (with your consent).
Third-Party Services
We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Third-party services we use may include: Analytics providers, Cloud hosting services, Payment processors, and Communication platforms.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Company: Venura Innovations Pvt Ltd (Brand: Velorb)
Email: privacy@velorb.com
Phone: +91-9873625566
Address: 2/12, Gandhi Park, Nehru Nagar Cross Road, Ambawadi, Ahmedabad, GJ - 380015, India
Compliance & Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, we have appointed a Grievance Officer to address privacy concerns:
Name: To be appointed
Email: grievance@velorb.com
The Grievance Officer shall respond to your concerns within 30 days of receipt.